FAQ

Trendy Rae offers fashion-forward, wardrobe-essential pieces with a focus on contemporary styles that blend everyday wear with statement looks. Our collections range from casual jeans and tops to elegant dresses and skirts – perfect for fashion lovers who value both style and comfort.

Our fashion hub is located at 19 Great Horton Rd, Bradford, GB BD5X 1XI, where we curate and ship our global collections with love.

Our carefully curated collections include:

• Statement Dresses
• Fashion Jeans
• Summer Shorts
• Stylish Skirts
• Trendy Tops & T-Shirts
• Comfortable Trousers

Each product page includes detailed size charts with measurements. We recommend comparing these with your favorite similar-fitting garment. If you’re between sizes or need styling advice, our team is happy to help!

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed.

We process orders quickly to get your fashion finds to you ASAP! If you need to modify or cancel, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t entered processing.

We offer two stylish shipping solutions:

• Standard Shipping (£12.95): Via DHL/FedEx – 10-15 days after dispatch with full tracking
• Free Shipping (Orders over £50): Via EMS – 15-25 days after dispatch (tracking available)

Pro Tip: Combine orders with friends to unlock free shipping!

After our 1-2 business day processing time, delivery typically takes:

• 10-15 days for Standard Shipping
• 15-25 days for Free Shipping

Remote areas may experience slightly longer delivery times.

Yes! We proudly serve fashion lovers across the globe, excluding some parts of Asia and a few remote areas (we’re working on expanding our reach!). During checkout, simply enter your address to confirm we deliver to your location.

We offer hassle-free returns within 15 days of delivery. Items must be unworn, with tags attached, and in original condition. Visit our Returns Center to initiate your return for exchange or refund.

Once we receive your return, please allow:

• 5-7 business days for processing
• Additional time for your bank to post the refund (typically 3-5 business days)

You’ll receive email confirmation when your refund is processed.

Our style-loving team is here for you! Email us at [email protected] – we typically respond within 24 hours (except weekends when we’re busy scouting new trends for you!).

Absolutely! We’ll keep you informed every step of your fashion journey:

• Instant order confirmation email
• Dispatch notification with tracking (within 2 days)
• Delivery updates from our carrier partners